Privacy Policy

Welcome to PLANA. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, app, and services (collectively, "PLANA"). By using PLANA, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information You Provide

• Name, email address, and password
• Health and lifestyle quiz answers
• Payment details (processed securely via third-party platforms)
• Any communication you send us

b) Automatically Collected Information

• Device type, IP address, browser type
• Usage data (pages visited, features used)
• App activity and interaction logs

c) Health & Habit Data

• Voluntary inputs for trackers (e.g., meals, movement, progress)
• Routine responses used to personalize your plan

2. How We Use Your Information

We use your data to:

• Personalize your PLANA plan and recommendations
• Provide customer support and account access
• Improve app performance and user experience
• Process payments and manage subscriptions
• Send relevant updates, reminders, and offers (you may opt out anytime)

We do not sell your personal information.

3. How We Share Your Information

We may share your information only with:

• Service providers (e.g. payment processors, analytics tools)
• Legal authorities if required by law or to protect PLANA's rights
• Affiliated companies to operate and maintain services

All third parties are required to keep your data confidential and secure.

4. Data Storage & Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration. Data may be stored on secure servers located in the U.S. or EU, depending on where you're located.

5. Your Rights

You may:

• Request access to your personal data
• Correct or delete your information
• Withdraw consent for communications
• Request data portability (EU residents)

To exercise these rights, email us at help@plana-protocol.com.

6. Cookies & Tracking

PLANA uses cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control or disable cookies in your browser settings.

7. Children's Privacy

PLANA is not intended for users under 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

8. Third-Party Links

Our site or app may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or our practices. We will notify users via email or app alert if material changes are made.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact:
📧 help@plana-protocol.com